Shipping policy

At Lines & Co, we are committed to providing a fast, secure, and reliable delivery experience for all our customers across the UAE.

Delivery Time

🚚 All orders are delivered within 24–48 hours after order confirmation.

Order Processing

Orders are carefully prepared and packed after confirmation to ensure your necklace arrives safely and in perfect condition.

Delivery Coverage

We provide delivery services across the United Arab Emirates, including major cities and areas.

Shipping Charges

Enjoy fast delivery with applicable shipping offers available during your purchase. Any shipping charges will be displayed at checkout.

Order Tracking

Once your order has been dispatched, you may receive delivery updates through the contact details provided during checkout.

Delayed Orders

While we aim to deliver within the promised timeframe, unexpected delays may occur due to circumstances beyond our control, such as weather conditions or delivery service issues.

Item not received

If you've successfully placed an order and haven't received it yet the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Bags  as once the item is bagged

We don't have control over it (once it’s by the carrier ), but if the issues persist kindly. we'll try our best to assist you. Sometimes tracking information won't be available. this might be due to technical issues because of which the tracking information isn't updated on the app. In such cases, if you are still unable to locate your item, contact us:

Customer Support 24/7

📧 Mail: sales@linesandco.ae

📞 Phone: +971506397233